API ReferenceCommunitySupport Assistant

Ask a grounded question about how Drazill works (AIA-4/5)

Answer question from the committed shipped-behaviour corpus.

Nothing here submits a ticket, opens a case, or sends an email — this endpoint only ever returns text. The handoff to a human is the caller’s action.

Authentication

AuthorizationBearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Headers

X-API-Keystring or nullOptional

Request

This endpoint expects an object.
questionstringRequired1-500 characters
A question about how Drazill works. Explanations only, never advice.
localestring or nullOptional<=8 characters

Answer locale: ‘en’ or ‘fr’ (defaults to English).

Response

Successful Response
answerstringOptionalDefaults to
citationslist of stringsOptional
context_source_idslist of stringsOptional
exchange_idstring or nullOptionalformat: "uuid"
localestringOptionalDefaults to en
refusal_reasonstring or nullOptional
refusedbooleanOptionalDefaults to false
sourceslist of objectsOptional

Errors

401
Unauthorized Error
403
Forbidden Error
422
Unprocessable Entity Error
429
Too Many Requests Error
500
Internal Server Error